Return and Exchange Policy
Kindly contact us at firstname.lastname@example.org or message our Facebook page (www.facebook.com/bconnesso) with a snapshot of the defect or incorrect piece. We will reply you soonest possible. Return and exchange have to be done within 7 days upon item received.
Return and Replacement
- All replacements for incorrect/ defective item received are free.
- A one-to-one exchange of the same item in the same color and size will be proceed once we received the returned parcel.
- We do not provide cash refund unless the exact item is out of stock and we will provide you a credit voucher in which you may utilize it to purchase other available items. The credit voucher is valid for 60 days only upon date issued.